Case Study
When we think of counterfeit goods, our minds often jump to luxury items—designer handbags, expensive watches, or high-end electronics. These fakes are a drain on the economy, to be sure, but their impact is often confined to financial loss.

However, a more sinister kind of counterfeiting has been spreading its roots, one that targets the very products we use in our daily lives. A recent case in India—where a massive operation was busted for producing fake branded salt and tea—has exposed a disturbing truth: the battle against counterfeiters isn't just about protecting a brand's reputation; it's about protecting public health and the very fabric of consumer trust. This story isn't just a case study; it's a wake-up call.
Imagine a bustling morning in an Indian household. The aroma of freshly brewed tea fills the air, and a pinch of salt is added to a simmering curry. These are not just routine actions; they are daily rituals built on generations of trust in brands like Tata Salt and Red Label Tea, household names that have become synonymous with quality and reliability.
But in August 2025, that trust was brutally betrayed.
Police in the city of Gorakhpur, in India’s Uttar Pradesh state, conducted a raid that shattered this sense of security. Tipped off by an intelligence report, they stormed an industrial unit disguised as a legitimate warehouse. What they found inside was a shocking testament to the audacity of counterfeiters: a sophisticated, illegal factory.
The scene was a chaotic mix of authentic-looking labels and dangerous, low-grade ingredients. There were massive quantities of what appeared to be branded salt and tea, alongside sacks of raw materials that were far from food-grade. The operation was disturbingly professional, with machinery capable of sealing products and printing forged labels, logos, and barcodes. Evidence later showed this operation was supplying its fraudulent products across multiple districts, quietly infiltrating small shops and kitchens, one family at a time. A similar bust in the nearby city of Mirzapur only confirmed the widespread nature of this deceit.
The sheer scale of these operations, and their focus on daily essentials, is what makes them so terrifying. These aren't just one-off scams; they are well-oiled machines designed to exploit trust and profit from human health.
This case is a stark reminder that when it comes to fast-moving consumer goods (FMCGs), counterfeiting isn't a victimless crime. The real harm is borne by the unsuspecting families who put these products on their tables.
A Silent Health Crisis - Counterfeit salt is not just "less salty" salt. It can be an industrial-grade substance, potentially containing harmful additives or lacking the essential iodine that prevents serious health issues. Fake tea, too, is a dangerous gamble. Adulterated tea dust can be dyed with textile chemicals or boot polish to give it a rich color, while the "tea leaves" themselves could be anything from non-edible plant matter to dangerous chemicals. These silent poisons, consumed daily, can lead to chronic health problems, especially in children and the elderly, without a single visible warning sign.
The Betrayal of a Brand - Brands like Tata Salt and Red Label Tea have spent decades earning the public's confidence. Their logos are a promise of purity, quality, and safety. When a consumer uses a counterfeit product that tastes wrong, causes a reaction, or simply underperforms, the blame is often misdirected. A family might complain, “Tata Salt isn’t as good as it used to be,” or “This Red Label tea tastes funny,” unknowingly holding the legitimate brand responsible for the crimes of a counterfeiter. This erodes a brand's most valuable asset: its reputation.
Fueling an Underground Economy - The money generated from these illegal operations doesn’t just disappear. It funds larger criminal networks, bypassing government taxation and contributing to a global black-market economy. This cycle of illicit profit and crime is a net loss for society, as authorities spend valuable resources on investigations and legal actions, while the criminals get rich.
So, how did these fake products manage to slip past consumers, retailers, and even supply chain checkpoints? The answer is simple and terrifying: forged packaging.
In both the Gorakhpur and Mirzapur busts, the criminals’ success was built entirely on their ability to create an authentic-looking disguise. They understood a fundamental truth about consumer behavior: we buy with our eyes. We trust the familiar logo, the vibrant colors, the promises on the label.
These counterfeiters were masters of deception. They used professional printing machinery to create labels and wrappers that were virtually indistinguishable from the real ones. They perfectly replicated logos, copied genuine barcodes, and even printed authentic-looking batch numbers and expiry dates. The final, sealed product looked as though it came straight from a legitimate factory. For a consumer, or even a small shopkeeper with a pile of stock to manage, a visual inspection was simply not enough to spot the difference.
This is the central lesson of the case: the product inside a package may be worthless or even dangerous, but if its external appearance is flawless, it can still fool millions. The packaging isn't just a container; it's the ultimate gatekeeper, the first and last line of defense. When it can be so easily copied, a brand is left completely exposed.
The counterfeiters in India exploited a clear vulnerability: the lack of robust, difficult-to-replicate authentication features on the packaging. This is where brands must step up and take control.
Imagine if every packet of salt and every box of tea had its own unique, verifiable identity.
The Power of the QR Code: What if a consumer could simply scan a QR code on a pack of Tata Salt with their phone and instantly get a "Verified Authentic" message? A simple scan could trigger a database lookup, confirming that the unique code on that specific pack was legitimate. Counterfeiters could copy the design, but they couldn't possibly generate millions of unique, scannable codes that would all pass the verification test.
Holograms That Tell a Story: Holographic stickers are not just for show. They are incredibly difficult to replicate, as they use complex light patterns that shift with movement. A legitimate hologram could act as a visual cue for both retailers and consumers, signaling that the product is real.
Tamper-Evident Seals: Simple yet effective, these seals show clear signs of damage if a product has been opened or resealed. For products like salt, this is a crucial security layer, as it prevents products from being opened, adulterated, and then re-sealed to look new.
Invisible Markers: For brands and authorities, covert features like UV ink or invisible watermarks can be a game-changer. These marks are invisible to the naked eye but can be detected with special devices, providing a hidden layer of security that a counterfeiter wouldn't even know existed.
The Indian salt and tea busts teach us some powerful lessons:
Popularity is a Magnet: The more a brand is trusted and consumed, the more it becomes a target for counterfeiters.
FMCGs are High-Risk: Their high turnover rate and low price point make them ideal for quick, high-volume scams that are hard to trace.
Packaging is the Gatekeeper: For consumers and retailers, the package is the only thing standing between them and a fake product.
No One is Immune: The fraud is so sophisticated that even small shopkeepers, in a rush to stock their shelves, can be fooled.
While government agencies like India's FSSAI and Legal Metrology Department are doing what they can, they can't be everywhere at once. The ultimate responsibility lies with the brands themselves to build an intelligent, layered defense system.
Your product is only as trustworthy as its packaging. The time to act is now, before a counterfeit operation targets your brand and erodes the trust you’ve spent years building. The cost of a secure packaging solution is a fraction of the price of a damaged reputation and a betrayed consumer base.